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4 articles tagged “retention”.
Most people ignore calls from numbers they don't recognize. Branded calling puts your verified name, logo, and reason for calling on the screen before the phone rings — turning a guessing game into a trusted touchpoint.
Keeping a customer costs a fraction of winning a new one, and a small lift in retention can swing profit dramatically. Here's a practical playbook of retention strategies, organized by where they fit in the customer lifecycle.
Retention is the foundation of predictable revenue — reducing acquisition costs, lifting lifetime value, and driving repeat purchases and referrals.
With high open rates and instant delivery, SMS offers a direct, efficient way to engage audiences. Here are the benefits that make it worth a place in your mix.